$(window).load(function () { $(".custom-field-date input").datepicker({ minDate: null, dateFormat: 'mm/dd/yy', changeYear: true, changeMonth: true, yearRange: '-80:+10' }); if($(".gdpr_checkbox_list_required").length > 0){ check_required_gdpr(); } $('.js-custom-fields.custom-field-cookie').each(function() { var question_name = $(this).attr('data-question-title') || ''; var question_id = $(this).attr('data-question-id') || ''; var $this = $(this); if (question_id && $('#bm_hidden_field_' + question_id).length > 0 && $('#bm_hidden_field_' + question_id).val().length > 0){ $this.find('[id$=_response]').val($('#bm_hidden_field_' + question_id).val()); } else if (question_name) { $.ajax({ url: "/conferences/change_hidden_field", type: 'GET', dataType: 'json', data: { question_name: question_name, question_id: question_id }, success: function (data) { var cookie_value = data.request_name; if (cookie_value && cookie_value[question_name]) { var value = cookie_value[question_name].join(); $this.find('[id$=_response]').val(value); $this.find('[id$=_response]').attr('id', 'bm_hidden_field_' + question_id); } }, }); } }); }); $(document).on("keyup change keydown", '.js-custom-fields [id^=conference_registration_pre_conference_responses_attributes_][id$=_response]', function(e) { var conditional = $(this).parents('.js-custom-fields').attr('data-conditional') || ''; var data_pass_type = $(this).parents('.js-custom-fields').attr('data-pass-type') || ''; var pass_type = (window.bmCommon || window).atob(decodeURIComponent(data_pass_type)); var use_number = $(this).parents('.js-custom-fields').attr('data-use-number'); if(use_number && use_number == 'true'){ var regex = /^[0-9]+$/; if($(this).val() != '' && !regex.test($(this).val())){ $(this).val(''); return false; } } if($(this).parents('.js-custom-fields').find('.multiple-selection input').length > 0){ var multiple = $(this).parents('.js-custom-fields').find('.multiple-selection input'); var multiple_choice = []; multiple.each(function(index) { multiple_choice.push(multiple[index].value.toLowerCase()); }); } else if ($(this).parents('.js-custom-fields').find('.bmform-section-multiple-select-options span').length > 0){ var multiple = $(this).parents('.js-custom-fields').find('.bmform-section-multiple-select-options span'); var multiple_choice = []; multiple.each(function(index) { multiple_choice.push($(this).find('.bmform-section-multiple-select-options-choice').attr('info').toLowerCase()); }); } else if ($(this).parents('.js-custom-fields').find('.js-multiple-section-check').length > 0) { var multiple = $(this).parents('.js-custom-fields').find('input[id$=_response]').val(); var multiple_choice = []; for (i = 0; i < multiple.split(',').length; i++){ if (multiple.split(',')[i]) { multiple_choice.push(multiple.split(',')[i].toLowerCase()); } } } if (pass_type == '' && $(this).find('option:selected').length > 0){ pass_type = $(this).find('option:selected').text(); } if(conditional != ''){ for (i = 0; i < JSON.parse(conditional).length; i++){ var conditional_sp = JSON.parse(conditional); var pass_type_sp = JSON.parse(pass_type); if(((multiple == undefined && $(this).val() && pass_type_sp[i].split('|').includes($(this).val().toLowerCase())) || pass_type_sp[i].split('|').includes($(this).find('option:selected').text().toLowerCase()) || multiple_choice)){ if(multiple_choice){ $('.' + conditional_sp[i] + '-question').hide(); for (ii = 0; ii < pass_type_sp[i].split('|').length; ii++){ if(multiple_choice.includes(pass_type_sp[i].split('|')[ii])){ $('.' + conditional_sp[i] + '-question').show(); } } }else{ $('.' + conditional_sp[i] + '-question').show(); } }else{ $('.' + conditional_sp[i] + '-question').hide(); } } } }); var password_validate = /^(?=.*?[A-Z])(?=.*?[a-z])(?=.*?[0-9])(?=.*?[#?!@$%^&*-]).{8,}$/; var password_validate_text = 'Password has to have a minimum length of 8 characters, at least one number, one special character (#, ?, !, @, $, %, ^, &, *, or -), one capital, and one lowercase letter.'; $(document).on("click", "#submit_registration_button", function(e) { if ($('#register_webinar_ids').length > 0 && $('#register_webinar_ids').val() == '') { e.preventDefault(); var warning = $('.js-register-warning-text').text(); if (warning.length > 0) { noty({text: warning, type: 'error', timeout: 5000}); }else{ noty({text: "Please select at least one webinar before registering.", type: 'error', timeout: 5000}); } return false; } var form = $(this).closest('form'); var check = true; if (form.find('.new_member_first_name').length > 0){ if(form.find('.new_member_first_name').val().trim().length == 0) { check = false; form.find('.new_member_first_name').parent().addClass('bmform-error'); }else{ form.find('.new_member_first_name').parent().removeClass('bmform-error'); } } if (form.find('.new_member_last_name').length > 0){ if(form.find('.new_member_last_name').val().trim().length == 0) { check = false; form.find('.new_member_last_name').parent().addClass('bmform-error'); }else{ form.find('.new_member_last_name').parent().removeClass('bmform-error'); } } if (form.find('.new_member_full_name').length > 0){ if(form.find('.new_member_full_name').val().trim().length == 0) { check = false; form.find('.new_member_full_name').parent().addClass('bmform-error'); }else{ form.find('.new_member_full_name').parent().removeClass('bmform-error'); } } if (form.find('.new_member_email').length > 0){ if(form.find('.new_member_email').val().trim().length == 0) { check = false; form.find('.new_member_email').parent().addClass('bmform-error'); }else{ form.find('.new_member_email').parent().removeClass('bmform-error'); } } if (form.find('.new-password').length > 0){ var password_value = form.find('.new-password').val().trim(); if(password_value.length == 0 || !password_validate.test(password_value)) { check = false; form.find('.new-password').parent().addClass('bmform-error'); form.find('.new-password').siblings('.bmform-error-text').html(password_validate_text); }else{ form.find('.new-password').parent().removeClass('bmform-error'); } } if (form.find('.confirm-password').length > 0){ var password_confirm_value = form.find('.confirm-password').val().trim(); if(password_confirm_value.length == 0 || !password_validate.test(password_confirm_value)) { check = false; form.find('.confirm-password').parent().addClass('bmform-error'); form.find('.confirm-password').siblings('.bmform-error-text').html(password_validate_text); }else{ form.find('.confirm-password').parent().removeClass('bmform-error'); } } if (password_value && password_confirm_value && password_value != password_confirm_value) { check = false; form.find('.confirm-password').parent().addClass('bmform-error'); form.find('.confirm-password').siblings('.bmform-error-text').html("Inconsistent password input"); } if ($('.js-privacy-checkbox').length > 0) { if (!$('.js-privacy-checkbox input').prop('checked')) { check = false; $('.js-privacy-checkbox-wrong').addClass('onactive'); } } if (form.find('#registration_child_session_id').length > 0) { if(form.find('#registration_child_session_id').val().trim().length == 0) { check = false; form.find('#registration_child_session_id').parent().parent().addClass('bmform-error'); }else{ form.find('#registration_child_session_id').parent().parent().removeClass('bmform-error'); } } if(window.registrationVerifyCaptcha && !window.registrationVerifyCaptcha(form)) { check = false; } if (form.find('[id^=conference_registration_pre_conference_responses_attributes_][id$=_response]').length > 0) { e.preventDefault(); $.each(form.find('[id^=conference_registration_pre_conference_responses_attributes_][id$=_response]'), function () { if(!$(this).parent().is(":hidden")){ if($(this).hasClass("custom_checkbox_required")){ var not_checked = $(this).siblings().hasClass('js-custom-fields-checkbox-liquid') && !$(this).siblings().prop('checked'); if($(this).val().trim().length == 0 || not_checked){ check = false; $(this).parent().find(".bmform-section-radio-list").addClass('bmform-error'); $(this).parent().find(".bmform-section-checkbox-list").addClass('bmform-error'); $(this).parent().parent().addClass('bmform-error'); $(this).parent().addClass('bmform-error'); }else{ $(this).parent().parent().removeClass('bmform-error'); $(this).parent().removeClass('bmform-error'); $(this).parent().find(".bmform-section-radio-list").removeClass('bmform-error'); $(this).parent().find(".bmform-section-checkbox-list").removeClass('bmform-error'); } } } }); } if (check) { $(this).val("Registering..."); $(this).attr('disabled','disabled') $.ajax({ type: "POST", url: form.attr('action'), data: form.serialize(), success: function(re){ $("#submit_registration_button").val("Register"); $("#submit_registration_button").removeAttr('disabled') } }); }{ return false; } }); function check_gdpr_required(_this) { if (_this.parents('.gdpr_checkbox_list_required').hasClass('onactive')) { return true; } else { if (_this.parents('.js-custom-fields').attr('style') == 'display: none;') { return true; } else { return false; } } } function check_required_gdpr() { var check = true; $('#submit_registration_button').closest('form').find('.gdpr_checkbox_list_required [id$=_response]').each(function() { check = check_gdpr_required($(this)) && check; }); if(check){ if($('#submit_registration_button')) { $('#submit_registration_button').attr("style", "opacity: 1;"); $('#submit_registration_button').removeAttr("disabled"); } }else{ if($('#submit_registration_button')) { $('#submit_registration_button').attr("style", "opacity: 0.5;"); $('#submit_registration_button').attr("disabled", true); } } } $(document).on("click", ".bmform-section-radio-list > .custom_fields_checkbox", function(e) { $(this).parent().parent().find('.bmform-section-radio-list').removeClass('onactive'); $(this).parent().addClass('onactive'); }); $(document).on("click", ".js_gdpr_checkbox", function(e) { if ($(this).parent().hasClass('onactive')) { $(this).parent().removeClass('onactive'); $(this).parent().find('input[id$=_response]').val(false); } else { $(this).parent().addClass('onactive'); $(this).parent().find('input[id$=_response]').val(true); } if($(this).hasClass("gdpr_checkbox_required")){ check_required_gdpr(); } }); $(document).on("click", ".js-custom-fields-checkbox-liquid", function(e) { if ($(this).parent().hasClass('onactive')) { $(this).parent().removeClass('onactive'); $(this).prev().val(false); } else { $(this).parent().addClass('onactive'); $(this).prev().val(true); } }); $(document).on("click", ".js-custom-fields-radio-liquid", function(e) { var choice_val = $(this).attr("info"); $(this).parent().parent().find('input[id$=_response]').val(choice_val).trigger("change");; }); $(document).on("click", ".bmform-section-multiple-select-placeholder", function(e) { e.stopPropagation(); $(".bmform-section-multiple-select").toggleClass('onactive'); }); $(document).on("click", ".bmform-section-multiple-select-options", function(e) { e.stopPropagation(); $(".bmform-section-multiple-select").toggleClass('onactive'); }); $(document).on("click", ".bmform-section-multiple-select-options-choice", function(e) { var response_id = $(this).attr("custom-field-index"); var response_val = $(response_id).val(); var choice_val = $(this).attr("info"); var response_vals_array = response_val.split(','); var index = response_vals_array.indexOf(choice_val); if (index > -1) { response_vals_array.splice(index,1); $(this).parent().parent().remove(); $(response_id).val(response_vals_array.join(",")).trigger('change'); } }); $(window).click(function() { $(".js-bmform-section-multiple-select").removeClass('onactive'); }); $(document).on("click", ".bmform-section-multiple-select-slider-text", function(e) { e.stopPropagation(); var response_id = $(this).attr("custom-field-index"); var response_val = $(response_id).val(); if (response_val === "") { var response_vals_array = [] } else { var response_vals_array = response_val.split(','); } var choice_val = $(this).attr("info"); if (!response_vals_array.includes(choice_val)) { response_vals_array.push(choice_val); html = '' + choice_val + ' '; $(this).parents('.js-custom-fields').find('.bmform-section-multiple-select-options').attr("style", "display: flex;"); $(this).parents('.js-custom-fields').find(".bmform-section-multiple-select-placeholder").attr("style", "display: none;"); $(this).parents('.js-custom-fields').find('.bmform-section-multiple-select-options').append(html); $(response_id).val(response_vals_array.join(",")).trigger('change'); } }); $(document).on("click", ".js-multiple-section-check", function(e) { e.stopPropagation(); var response_val = $(this).parent().parent().find('input[id$=_response]').val(); var response_vals_array = response_val.split(','); if (response_val === "") { var response_vals_array = [] } else { var response_vals_array = response_val.split(','); } var choice_val = $(this).attr("info"); if ($(this).parent().hasClass('onactive')) { var index = response_vals_array.indexOf(choice_val); if (index > -1) { response_vals_array.splice(index,1); $(this).parent().parent().find('input[id$=_response]').val(response_vals_array.join(",")).trigger('change'); $(this).parent().removeClass('onactive'); $(this).val(''); } } else { if (!response_vals_array.includes(choice_val)) { response_vals_array.push(choice_val); $(this).parent().parent().find('input[id$=_response]').val(response_vals_array.join(",")).trigger('change'); $(this).parent().addClass('onactive'); $(this).val(choice_val); } } });
DIGITAL EVENT January 28 | 10:30 AM IST | 1pm SGT | 4pm AEDT
Registration Ended
During this one-hour digital event on January 28 at 10:30 AM IST / 1 PM SGT / 4 PM AEDT, you’ll learn the five trends shaping CX, plus how to take action with insights from AI experts.
Registration Ended
  • Ayesha Khanna
    AI expert, Co-Founder &
    CEO of Addo
  • Sarah Gavin
    SVP Communications
    Zendesk
  • Dave Giblin
    Head of Customer Success, APAC
    Zendesk

Our Engagements

On This Webinar

225+

Delegates

Join us to unlock the insights you need to lead in 2026
Hear from Dr. Ayesha Khanna on AI and contextual intelligence—and their impact on CX 
and business strategy.
Discover the five trends shaping the future of CX, plus how to gain a competitive edge with next-generation AI solutions.
Gain insights from CX leaders who’ve unlocked faster resolutions and richer customer interactions with AI.
Walk away with practical next steps you can put into action right away.
Get your questions answered by our live panel of Zendesk and CX experts.
You’ll hear how AI and contextual intelligence are transforming customer expectations—and what you can do to stay ahead
Thought leadership speaker
Dr. Ayesha Khanna
CEO of Addo AI
AI entrepreneur, advisor, and author Dr. Ayesha Khanna is a global leader and visionary on the future of AI in business. Now, she joins CX Trends 2026 to share her unique insights on AI and contextual intelligence—unveiling the keys to driving customer experience and business strategy in 2026 and beyond.
Speaker lineup
  • Dr. Ayesha Khanna
    CEO of Addo AI
  • Sarah Gavin
    SVP Communications at Zendesk
  • Dave Giblin
    Head of Customer Success, APAC
    Zendesk
  • Eric Chuah
    Head of Customer Success at Manuever Marketing
  • Connor Chin
    Customer Service Manager at Solax Power Network Technology
  • Johnathan Mok
    Customer Experience Lead at Sleek
CX Trends APAC2 26